34 KiB
7. GO-TO-MARKET STRATEGY
Document: Business Plan GBCM LLC 2025 Section: 07 - Go-to-Market Strategy Version: 2.0 Date: October 2025 Pages: 20
📋 TABLE DES MATIÈRES
- Vue d'Ensemble
- Customer Acquisition Funnel
- Marketing Channels & Tactics
- Content Marketing Strategy
- Partnership & Referral Programs
- Sales Process & Conversion
- Pricing & Packaging Strategy
- Launch Plan (2026)
- Growth Metrics & CAC
🎯 VUE D'ENSEMBLE
Philosophie Go-to-Market
GBCM LLC adopte une approche digital-first, content-driven, community-powered pour acquérir et retenir clients.
Principes Fondamentaux:
- 🎓 Teach before you sell - Donner valeur avant de demander paiement
- 🔄 Multi-touch journey - 7-12 interactions avant conversion (industry avg)
- 🎯 Hyper-targeted - Niche focus (3 ICP personas) vs mass market
- 📊 Data-driven - A/B test everything, optimize relentlessly
- 🤝 Community-first - Build tribe, not just customer list
Market Entry Strategy (2026)
Phase 1 (Q1-Q2): Seed + Foundation
- Target: 15 founding clients (beta testers)
- Focus: Product-market fit validation
- Channel: Personal network, warm introductions
- Investment: $30,000 (50% of marketing budget)
Phase 2 (Q3-Q4): Growth + Scale
- Target: 15 additional clients (30 total)
- Focus: Refine messaging, expand channels
- Channel: Content + paid ads + partnerships
- Investment: $30,000
2027-2028: Aggressive expansion (covered in yearly breakdown)
🔄 CUSTOMER ACQUISITION FUNNEL
Full Funnel Overview
┌────────────────────────────────────────────┐
│ AWARENESS (10,000+ people/year) │
│ Blog, podcast, LinkedIn, ads, events │
├────────────────────────────────────────────┤
│ ↓ 15% engagement │
├────────────────────────────────────────────┤
│ CONSIDERATION (1,500 engaged) │
│ Webinar, lead magnet, newsletter, consult │
├────────────────────────────────────────────┤
│ ↓ 10% convert to MQL │
├────────────────────────────────────────────┤
│ EVALUATION (150 Marketing Qualified Leads) │
│ Discovery call, proposal, case studies │
├────────────────────────────────────────────┤
│ ↓ 30% convert to opportunity │
├────────────────────────────────────────────┤
│ DECISION (45 Sales Opportunities) │
│ Strategy session, contract negotiation │
├────────────────────────────────────────────┤
│ ↓ 67% close rate │
├────────────────────────────────────────────┤
│ CUSTOMER (30 clients/year Target Y1) │
│ Onboarding, delivery, success, advocacy │
└────────────────────────────────────────────┘
Conversion Rate: 0.3% (10,000 → 30)
Industry Benchmark: 0.2-0.5% (B2B consulting)
Funnel Metrics (Year 1)
| Stage | Volume | Conversion | Time to Next Stage |
|---|---|---|---|
| Awareness | 10,000 | 15% → Engagement | 0-30 days |
| Consideration | 1,500 | 10% → MQL | 7-60 days |
| Evaluation | 150 | 30% → Opportunity | 14-90 days |
| Decision | 45 | 67% → Customer | 14-45 days |
| Customer | 30 | - | - |
Average Sales Cycle: 90-120 days (Awareness → Customer)
📢 MARKETING CHANNELS & TACTICS
Channel Mix (Budget Allocation Year 1: $60,000)
| Channel | Budget | % Total | Expected CAC | Clients | ROI |
|---|---|---|---|---|---|
| Content Marketing | $15,000 | 25% | $1,500 | 10 | 8:1 |
| LinkedIn Ads | $12,000 | 20% | $2,000 | 6 | 6:1 |
| Partnerships | $8,000 | 13% | $1,000 | 8 | 15:1 |
| Events & Webinars | $10,000 | 17% | $2,500 | 4 | 5:1 |
| Email Marketing | $5,000 | 8% | $2,500 | 2 | 5:1 |
| Referral Program | $5,000 | 8% | $0 | 0 | ∞ (Year 2+) |
| SEO & Website | $5,000 | 8% | - | 0 | Long-term |
| TOTAL | $60,000 | 100% | $2,000 | 30 | 6:1 |
Channel 1: Content Marketing ($15,000/year)
Objective: Establish thought leadership, drive organic traffic, nurture leads.
Tactics:
A. Blog (Primary Content Hub)
- Frequency: 2 posts/week (104/year)
- Length: 1,500-2,500 words (in-depth, SEO-optimized)
- Topics:
- Scaling strategies ("How to grow from $1M to $10M")
- Leadership development ("5 habits of successful CEOs")
- Industry insights ("SaaS metrics benchmarks 2026")
- Case studies ("How Client X achieved 3x revenue growth")
Example Editorial Calendar (Q1 2026):
| Week | Topic | Keyword | Est. Traffic |
|---|---|---|---|
| 1 | "Scale Framework: 8 Dimensions of Growth" | scale business framework | 200/mo |
| 2 | "Hiring Your First VP of Sales (Complete Guide)" | hiring vp sales | 150/mo |
| 3 | "Case Study: How SaaS Startup Hit $5M ARR in 24 Months" | saas growth case study | 100/mo |
| 4 | "Digital Transformation for SMBs: Where to Start" | digital transformation smb | 250/mo |
SEO Strategy:
- Target keywords: 50 primary (500-5,000 searches/month)
- Backlink building: Guest posts on industry sites (15/year)
- Technical SEO: Page speed <2s, mobile-first, schema markup
- Goal: Rank #1-3 for 20+ keywords by end of Year 1
Investment:
- Writer: $500/post × 104 posts = $52,000 ❌ TOO EXPENSIVE
- Alternative: Founder writes 50%, AI-assisted content 50% = $5,000 tools (Jasper, SurferSEO)
- SEO tools: Ahrefs ($200/mo), Clearscope ($170/mo) = $4,440/year
- Total: ~$10,000
B. LinkedIn Organic (Founder Personal Brand)
- Frequency: 5 posts/week (260/year)
- Format:
- Text posts (60%): Insights, lessons learned, micro-case studies
- Carousel posts (25%): Frameworks, checklists, how-tos
- Video posts (15%): Short clips (2-3 min), behind-the-scenes
Example Post Strategy:
Monday: Mindset/Motivation
"I spent $50K on business coaching last year.
Here's what I learned about investing in growth:
[Thread with 5 key lessons]"
Wednesday: Tactical Advice
"Most CEOs track revenue.
Great CEOs track these 7 metrics instead:
1. [Metric + why it matters]
..."
Friday: Case Study/Social Proof
"Client update: Sarah grew her agency from $800K to $2.4M in 18 months.
Her secret? [Share 1-2 key strategies]
DM me 'SCALE' if you want the full playbook."
Growth Tactics:
- Engage 50 target prospects/day (like, comment on their posts)
- Connect with 20 new ICPs/week (personalized invites)
- Respond to every comment within 2 hours (build relationships)
- Target: Grow from 1,000 → 10,000 followers (Year 1)
Investment: $2,000 (scheduling tools: Buffer, engagement tracking)
C. Podcast (Launch Q3 2026)
- Name: "The Scale Playbook" (tentative)
- Format: 30-minute interviews with CEOs who scaled successfully
- Frequency: Bi-weekly (26 episodes/year)
- Distribution: Apple Podcasts, Spotify, YouTube
- Promotion: Clips on LinkedIn, Twitter, email newsletter
Guest Strategy:
- 50% GBCM clients (case studies, testimonials)
- 30% industry experts (joint audience growth)
- 20% potential clients (build relationships)
Investment: $3,000 (equipment, editing service: Descript)
ROI Expectation:
- Year 1: 500 downloads/episode → 13,000 total
- Lead generation: 10-15 warm leads
- Brand awareness: Immeasurable (halo effect)
Channel 2: LinkedIn Ads ($12,000/year)
Objective: Targeted lead generation, accelerate awareness.
Campaign Strategy:
Campaign 1: Lead Magnet (60% of budget = $7,200)
- Ad Type: Sponsored Content (single image + carousel)
- Offer: Free resource ("Scale Readiness Assessment", "CEO's Growth Playbook")
- Targeting:
- Job titles: CEO, Founder, President, VP
- Company size: 10-100 employees
- Industries: SaaS, Professional Services, E-commerce
- Geography: USA + Canada
- Interests: Business strategy, leadership, entrepreneurship
- Budget: $600/month
- Expected Results:
- Impressions: 200,000/month
- CTR: 1.5% = 3,000 clicks
- Conversion rate: 20% = 600 leads/month = 7,200/year
- Cost per lead: $1
Campaign 2: Webinar Registration (30% = $3,600)
- Ad Type: Event ad
- Offer: Monthly workshop ("Scaling Strategies Masterclass")
- Budget: $300/month
- Expected Results:
- Registrations: 100/month = 1,200/year
- Attendance rate: 40% = 480 attendees
- Cost per attendee: $7.50
- Conversion to MQL: 20% = 96 MQLs
- Conversion to client: 5% = 5 clients
- CAC: $720 (acceptable for $12K-$60K ACV)
Campaign 3: Retargeting (10% = $1,200)
- Target: Website visitors, email subscribers, webinar attendees
- Offer: Case study, limited-time discount, free consultation
- Budget: $100/month
- Expected Results: 1-2 conversions/year (high-intent)
Creative Strategy:
- Test 3-5 variations per campaign (image, headline, CTA)
- Refresh creative every 6 weeks (avoid ad fatigue)
- Use client testimonials, data-driven results ("+247% revenue growth")
Tools:
- LinkedIn Campaign Manager (native)
- Metadata.io for optimization ($200/mo) = $2,400/year (included in budget)
Channel 3: Partnerships ($8,000/year)
Objective: Leverage existing audiences, warm introductions.
Partnership Types:
A. Complementary Service Providers (5-10 partners)
Target Partners:
- Accounting Firms (CPAs): Serve same clients, refer growth advisory needs
- Law Firms: Startup lawyers, M&A advisors
- Marketing Agencies: Clients need strategic direction before tactics
- Tech Consultants: Digital transformation projects
- Executive Recruiters: Clients hiring C-suite need org design
Partnership Model:
- Co-marketing: Joint webinars, co-authored content, email swaps
- Referral fee: 10% of Year 1 revenue ($900-$6,000 per referral)
- Affiliate program: Track via unique links, pay quarterly
Example Partnership (CPA Firm):
Offer to Partner:
"I serve growth-stage CEOs who often ask me for CPA referrals.
I'd love to send you 5-10 qualified leads/year.
In return, when your clients express frustration with growth,
stalled scaling, or leadership challenges, would you intro me?
No exclusivity, no contracts - just mutual value."
Sweetener: Host joint webinar
- Topic: "Tax Strategies for Fast-Growing Businesses"
- Attendees: Your list (500) + their list (2,000) = 2,500
- Split leads 50/50
Investment:
- Referral fees: $5,000 (assumes 5 clients @ 10% of $10K avg)
- Co-marketing: $3,000 (webinar hosting, materials)
Expected Results:
- 8 clients from partnerships (Year 1)
- CAC: $1,000 (cheapest channel!)
B. Industry Associations & Communities
Target Communities:
- EO (Entrepreneurs' Organization) - 18,000 members
- YPO (Young Presidents' Organization) - 35,000 members
- Vistage (competitor, but can partner as workshop provider)
- Industry-specific: SaaStr (SaaS), FounderFuel (startups), etc.
Engagement Strategy:
- Attend events (4-6/year) - networking, speaking opportunities
- Sponsor local chapter ($2,000-$5,000/year)
- Provide free workshops (build credibility, generate leads)
Investment: $3,000 (memberships, event sponsorships)
Channel 4: Events & Webinars ($10,000/year)
Objective: High-touch engagement, accelerate trust, batch lead generation.
Monthly Webinar Series (12/year)
- Topic: Rotating (Scaling, Leadership, Digital Transformation, Q&A)
- Format: 45 min presentation + 15 min Q&A
- Platform: Zoom Webinar ($50/month) = $600/year
- Promotion:
- Email list (weeks 3, 2, 1, day before)
- LinkedIn ads ($300/webinar)
- Organic social (5 posts over 2 weeks)
- Partner promotion (if co-hosted)
Expected Results:
| Metric | Target |
|---|---|
| Registrations/webinar | 100 |
| Attendance rate | 40% |
| Attendees/webinar | 40 |
| MQL conversion | 25% |
| MQLs/webinar | 10 |
| Total MQLs/year | 120 |
| Client conversion | 5% |
| Clients from webinars | 6 |
Investment:
- Ads: $3,600 ($300 × 12)
- Webinar software: $600
- Presentation design: $1,200 (templates, slides)
- Recording/editing: $1,000
- Total: $6,400
In-Person Events (4/year - Q2, Q3, Q4)
- Format: Half-day workshop (8:30am-12:30pm)
- Venue: Co-working space, hotel conference room (free or $500)
- Capacity: 15-20 attendees
- Price: Free (lead generation) OR $197 (filter tire-kickers)
- Topics:
- Q2: "Scale Framework Workshop"
- Q3: "Digital Transformation Canvas"
- Q4: "2027 Strategic Planning Session"
Expected Results:
- Attendees: 12/event × 4 = 48
- Conversion to client: 15% = 7 clients
- CAC: $3,600 ÷ 7 = $514 (excellent!)
Investment:
- Venue: $2,000 ($500 × 4)
- Catering: $600 ($150 × 4)
- Materials: $400 (workbooks, handouts)
- Promotion: $600
- Total: $3,600
Channel 5: Email Marketing ($5,000/year)
Objective: Nurture leads, build relationships, drive conversions.
Email List Building:
- Sources: Blog, LinkedIn ads, webinars, events, partnerships
- Goal: Grow from 0 → 2,000 subscribers (Year 1)
- Lead magnets:
- "Scale Readiness Assessment" (interactive tool)
- "CEO's Growth Playbook" (30-page PDF)
- "Template Library" (OKRs, budgets, org charts)
Email Sequence Strategy:
A. Welcome Series (5 emails, automated)
Email 1 (Immediate): Welcome + deliver lead magnet
Email 2 (Day 2): Founder story + mission
Email 3 (Day 5): Introduce GBCM services (soft sell)
Email 4 (Day 9): Case study + social proof
Email 5 (Day 14): Invitation to book free consultation
Conversion rate: 5% book consultation = 100 calls/year
B. Weekly Newsletter (52/year)
- Format:
- 1 curated insight (from blog or external source)
- 1 actionable tip (micro-tactic readers can implement today)
- 1 resource (tool, template, book recommendation)
- 1 CTA (webinar, consultation, content)
Example Newsletter:
Subject: [The Scale Playbook] Why most CEOs fail at delegation
Hi [First Name],
This week, I worked with a CEO managing a $3M business...
but still approving every $500 expense.
Here's what I told him:
[150-word insight on delegation framework]
🎯 ACTION ITEM:
List 3 tasks you're doing that someone else could do 80% as well.
Delegate 1 this week.
📚 RESOURCE:
"The Effective Executive" by Peter Drucker (Summary: [link])
🎤 UPCOMING WEBINAR:
"Building Your Leadership Team" - Oct 15, 2pm ET
[Register here]
See you next Wednesday,
Gregory
P.S. Reply to this email - I read every response!
Open rate target: 25-35% (industry avg: 20%) Click rate target: 3-5% (industry avg: 2%)
C. Nurture Sequences (Automated, triggered)
- Engaged but not purchased: 6-email sequence over 60 days
- Webinar attendees: 3-email follow-up sequence
- Discovery call no-show: 2-email re-engagement
- Proposal sent, no decision: 4-email sequence
Investment:
- Email platform: ConvertKit ($500/year for 2K subscribers)
- Copywriting: Founder + AI tools ($1,500)
- Design templates: Canva Pro ($120/year)
- Lead magnets production: $2,000
- Total: $5,000
Expected Results:
- 2 clients from email nurture (Year 1)
- CAC: $2,500
Channel 6: Referral Program ($5,000/year - Launch Q3)
Objective: Turn happy clients into advocates, reduce CAC to $0.
Program Structure:
Referral Incentive:
- Referrer (existing client): $1,000 credit OR 10% cash (choice)
- Referee (new client): 10% discount on first year
- GBCM: Pays $1,000-$6,000 vs $2,000-$5,000 CAC from ads (breakeven or better)
Example:
Client A refers Client B to TRANSFORM Scale ($23,997)
Referrer Reward:
- Option 1: $1,000 account credit (applies to renewals, upgrades)
- Option 2: $600 cash (10% of $23,997, capped at $1,000)
Referee Reward:
- 10% discount = Save $2,400 (pays $21,597 Year 1)
GBCM Net:
- Revenue: $21,597
- Referral cost: $1,000
- Gross profit: $20,597 (vs $23,997 non-referred, but CAC = $0!)
Program Mechanics:
- Tracking: Unique referral links (via software)
- Communication: Email campaign to clients (Q3 launch)
- Reminder: Quarterly email + mention in coaching sessions
- Leaderboard: Top 3 referrers recognized publicly (with permission)
Software: Referral Rock ($200/month) = $2,400/year
Expected Results:
- Year 1: 0 referrals (building foundation)
- Year 2: 5 referrals (15% of 33 clients = 5)
- Year 3: 15 referrals (25% of 60 clients = 15)
Investment Year 1: $2,500 (software + setup + promotion)
Channel 7: SEO & Website ($5,000/year)
Objective: Organic visibility, credibility, lead capture.
Website Structure (gbcm.com or gbcmllc.com):
Pages:
- Homepage: Value prop, social proof, CTA
- Services: 4 pillars (TRANSFORM, ADVISORY, ACCELERATOR, PLATFORM)
- About: Founder story, team, mission
- Case Studies: 5-10 success stories (testimonials, results)
- Resources: Blog, tools, webinars, podcast
- Contact: Calendly embed (book consultation)
Conversion Optimization:
- Clear CTAs: "Book Free Consultation" (above fold, sticky header)
- Social proof: Client logos, testimonials, metrics ("$47M+ revenue generated")
- Trust signals: Certifications, media mentions, awards
- Live chat: Drift or Intercom (answer questions real-time)
SEO Tactics:
- On-page: Title tags, meta descriptions, headers, internal linking
- Technical: SSL, mobile-friendly, sitemap, robots.txt
- Content: Blog (primary SEO driver - 104 posts/year)
- Backlinks: Guest posts, partnerships, PR
Expected Results:
- Year 1: 1,000 organic visitors/month (by Dec 2026)
- Year 2: 3,000/month
- Year 3: 7,000/month
- Conversion rate: 2% → 20-140 leads/month
Investment:
- Website design: $3,000 (Webflow template customized)
- SEO tools: $2,000 (covered in Content Marketing budget)
- Total incremental: $3,000
📝 CONTENT MARKETING STRATEGY
Content Pillars (3 Core Themes)
Pillar 1: Scaling Strategies (40% of content)
- Topics: Revenue growth, operations, team building, systems
- Formats: Blog, webinar, podcast, templates
- Target persona: Sarah (Scale-Up CEO), Mike (Bootstrapper)
Pillar 2: Leadership Development (35% of content)
- Topics: Executive presence, decision-making, culture, delegation
- Formats: Blog, video, assessments, case studies
- Target persona: Jessica (First-Time CEO), David (Serial Entrepreneur)
Pillar 3: Digital Transformation (25% of content)
- Topics: Technology adoption, AI, automation, platform business models
- Formats: Blog, webinar, tools, research reports
- Target persona: All (cross-cutting theme)
Content Calendar (Q1 2026 Example)
| Week | Blog Post | LinkedIn Post Theme | Webinar/Event | Email Newsletter |
|---|---|---|---|---|
| Jan 1-7 | "2026 Scaling Trends" | New year goals | - | Welcome series (new subs) |
| Jan 8-14 | "Hiring Your First CFO" | Leadership lessons | - | Newsletter #1 |
| Jan 15-21 | "Case Study: $1M→$5M" | Client success story | Webinar: "Scale Framework" | Webinar promo |
| Jan 22-28 | "Digital Transformation Guide" | Tech strategy | - | Newsletter #2 |
| Feb 1-7 | "OKR Framework for CEOs" | Goal-setting | - | Newsletter #3 |
| ... | (52 weeks planned) | (260 posts/year) | (12 webinars) | (52 newsletters) |
Content Repurposing (1 → Many)
Example: Turn 1 webinar into 15+ assets:
- Live Webinar (60 min)
- Recording → Upload to YouTube, Vimeo
- Transcript → Blog post (2,000 words)
- Slides → SlideShare upload
- Audio → Podcast episode
- Short Clips (5-10) → LinkedIn videos (2-3 min each)
- Quotes (10) → LinkedIn text posts
- Carousel → Instagram/LinkedIn (10-slide summary)
- Email Summary → Send to subscribers
- Resource → Add to GBCM Hub library
- Ad Creative → Use clips in retargeting ads
ROI: 1 hour creating webinar = 30+ hours of content (with editing)
🤝 PARTNERSHIP & REFERRAL PROGRAMS
Strategic Partnerships (Detailed)
Partnership Tier System:
Tier 1: Platinum Partners (2-3 partners)
- Criteria: Refer 5+ clients/year, co-marketing commitment
- Benefits:
- 15% referral fee (vs 10% standard)
- Dedicated partner portal
- Quarterly business reviews
- Co-branded materials
- Example: Large CPA firm with 500+ SMB clients
Tier 2: Gold Partners (5-10 partners)
- Criteria: Refer 2-4 clients/year
- Benefits:
- 10% referral fee
- Partner directory listing
- Bi-annual check-ins
- Example: Marketing agencies, law firms
Tier 3: Silver Partners (10-20 partners)
- Criteria: Refer 1 client/year
- Benefits:
- 10% referral fee
- Partner badge (for their website)
- Annual check-in
- Example: Solo consultants, coaches, recruiters
Partnership Recruitment:
- Month 1-3: Identify 50 potential partners (research, networking)
- Month 4-6: Outreach (personalized emails, LinkedIn, introductions)
- Month 7-9: Formalize agreements (10-15 active partners)
- Month 10-12: Activate (first referrals, co-marketing)
Partnership Materials:
- 1-pager: "Partner with GBCM" (benefits, process, FAQs)
- Co-marketing templates: Email swaps, social posts, webinar decks
- Referral tracking: Partner portal (unique links, dashboard)
💰 SALES PROCESS & CONVERSION
Sales Funnel Stages
Stage 1: Discovery Call (30 min, free)
Objective: Qualify lead, understand needs, build rapport.
Who Attends: Founder (Year 1-2), Sales hire (Year 3+)
Agenda:
- Intro (5 min): Set expectations, build credibility
- Discovery (15 min): Ask powerful questions
- "What's the #1 challenge keeping you from reaching your growth goals?"
- "If we solve this, what does success look like in 12 months?"
- "What have you tried before? What worked? What didn't?"
- Overview (5 min): High-level GBCM approach (not full pitch)
- Next Steps (5 min):
- Qualified → Schedule Strategy Session
- Not qualified → Refer to resources or other providers
Qualification Criteria (BANT):
- Budget: Can afford $10K-$60K/year? (Don't ask directly, infer from company size/revenue)
- Authority: Is this the decision-maker? (CEO, Founder, President)
- Need: Do they have pain we solve? (scaling challenges, leadership gaps)
- Timeline: Ready to start within 3 months?
Conversion Rate: 60% of discovery calls → Strategy Session (90 calls → 54 sessions)
Tools:
- Scheduling: Calendly ($10/month)
- CRM: HubSpot Free (log calls, track pipeline)
- Notes: Notion template (standardized format)
Stage 2: Strategy Session (90 min, $500 - credited if sign up)
Objective: Deep-dive assessment, custom proposal, close.
Agenda:
- Prep (before call): Review discovery notes, research company
- Assessment (45 min):
- Walk through Scale Framework (8 dimensions)
- Identify top 3 priorities
- Discuss current state vs desired state
- Recommendation (30 min):
- "Based on what I'm hearing, here's what I recommend..."
- Present 2-3 package options (good, better, best)
- Outline 12-month roadmap
- Investment Conversation (10 min):
- Present pricing, payment options
- Handle objections
- Close: "Are you ready to commit to this transformation?"
- Next Steps (5 min):
- Yes → Send contract, onboarding email
- Maybe → Follow-up sequence (email Day 1, 3, 7, 14)
- No → Understand why, stay in touch
Conversion Rate: 67% of strategy sessions → Client (54 sessions → 36 clients)
Pricing Presentation:
Option 1: PLATFORM Membership ($297/month = $3,564/year)
- Best for: Self-directed, early-stage (<$500K revenue)
- Includes: [List features]
Option 2: TRANSFORM Growth ($8,997/year)
- Best for: Growing businesses ($500K-$2M) ⭐ MOST POPULAR
- Includes: [List features]
Option 3: TRANSFORM Scale ($23,997/year)
- Best for: Scaling businesses ($2M-$10M)
- Includes: [List features]
Option 4: ADVISORY Retainer ($90,000-$180,000/year)
- Best for: Rapid growth ($10M+), complex challenges
- Includes: [Fully custom]
"Which of these feels like the right fit for where you are now?"
Objection Handling:
| Objection | Response |
|---|---|
| "Too expensive" | "I understand. Let me ask: if we achieve [their stated goal], what's that worth to you? [Goal is usually 10x-100x the investment]. This isn't a cost, it's the highest-ROI investment you can make." |
| "Need to think about it" | "Of course. What specifically do you need to think about? [Uncover real objection]. Let's address that now." |
| "Need to talk to my partner/team" | "Great! Why don't we schedule a 3-way call with them? I'm happy to answer their questions too. [Get on calendar]" |
| "Tried coaching before, didn't work" | "Tell me about that experience. [Listen]. Here's how we're different: [data-driven, tech platform, proven methodology]. Plus, our guarantee: if you don't see progress in 90 days, we'll refund 100%." |
Stage 3: Contract & Onboarding
Contract:
- Tool: PandaDoc ($50/month) for e-signatures
- Terms: 12-month commitment, monthly or annual payment
- Guarantee: 90-day satisfaction (full refund if not happy)
Payment:
- Processor: Stripe (2.9% + $0.30 fee)
- Options:
- Pay in full (5% discount)
- Monthly autopay (standard pricing)
- Quarterly (no discount)
Onboarding (Week 1-2):
Day 1: Welcome email (contract, portal access, next steps)
Day 2: Platform onboarding (account setup, tutorial video)
Day 3: Schedule Kickoff Call (60 min)
Day 5: Kickoff Call (goals, roadmap, first 90 days)
Day 7: First workshop/session
Tools: Notion checklist, automated email sequences (via HubSpot)
💵 PRICING & PACKAGING STRATEGY
Pricing Philosophy
Value-Based Pricing (not cost-plus):
- Client pays for outcome (revenue growth, efficiency, leadership development)
- NOT hourly rate (misaligns incentives - we want fast results, not long engagements)
Price Anchoring:
- Present 3-4 options (creates comparison, avoids yes/no decision)
- Middle option = most popular (60% choose)
- High option = makes middle look reasonable
Discounting Policy:
- Never discount on discovery calls (devalues service)
- Rare exceptions: Non-profits (20% discount), pay-in-full (5% discount)
- Alternatives to discount: Add value (extra sessions, extended access)
Packaging Strategy (Recap from Section 5)
| Package | Price | Target | Positioning |
|---|---|---|---|
| PLATFORM | $297/mo | DIY, early-stage | Entry point, content access |
| TRANSFORM Growth | $8,997/yr | Growing ($500K-$2M) | Core offering, highest volume |
| TRANSFORM Scale | $23,997/yr | Scaling ($2M-$10M) | Premium, hands-on support |
| TRANSFORM Transform | $59,997/yr | Established ($10M+) | VIP, full access |
| ADVISORY | $7.5K-$15K/mo | Custom | Executive coaching, deep dive |
| ACCELERATOR | $25K/90 days | Intensive | Project-based, specific outcome |
Upsell Path:
PLATFORM → TRANSFORM Growth (3x price)
TRANSFORM Growth → TRANSFORM Scale (2.7x)
TRANSFORM Scale → ADVISORY (4-8x)
Churn Prevention: Lock-in 12 months (reduces churn from 10%/month to <5%/year)
🚀 LAUNCH PLAN (2026)
Pre-Launch (Oct-Dec 2025)
Objectives: Build assets, seed audience, beta test.
Milestones:
- ✅ Finalize branding (logo, colors, messaging)
- ✅ Build website (Webflow, 10 pages)
- ✅ Create lead magnets (3 resources)
- ✅ Set up tech stack (CRM, email, calendar)
- ✅ Develop first 20 blog posts (SEO foundation)
- ✅ Recruit 5 beta clients (from personal network)
Budget: $15,000 (website, tools, initial content)
Launch (Jan-Mar 2026 - Q1)
Week 1-2: Soft Launch
- Announce on LinkedIn (founder's network)
- Email personal contacts (500 people)
- Offer: "Founding Member" discount (10% off Year 1)
- Goal: 5 clients
Week 3-6: Public Launch
- Press release (send to 20 industry publications)
- Launch webinar: "Introducing GBCM Scale Framework"
- LinkedIn ad campaign (lead magnet)
- Partnerships: Announce first 3 partners
- Goal: 5 additional clients (10 total by end Q1)
Week 7-12: Momentum Building
- Weekly blog posts (2/week)
- Monthly webinar (March topic: "Q2 Planning")
- In-person event (local, 15 attendees)
- Goal: 5 more clients (15 total by Mar 31)
Growth (Apr-Dec 2026 - Q2-Q4)
Q2 (Apr-Jun):
- First podcast episodes (launch June)
- Expand LinkedIn ads (2x budget)
- Host first full-day workshop (April)
- Activate referral program (June)
- Goal: +5 clients (20 total by June 30)
Q3 (Jul-Sep):
- Scale content (hire VA for repurposing)
- Partnership: Co-host event with CPA firm
- Launch ACCELERATOR offering (August)
- Goal: +5 clients (25 total by Sept 30)
Q4 (Oct-Dec):
- Year-end planning workshops (October-November)
- Black Friday offer (November 25-30)
- Reflect & plan 2027 strategy (December)
- Goal: +5 clients (30 total by Dec 31 ✅ TARGET HIT)
📊 GROWTH METRICS & CAC
Customer Acquisition Cost (CAC) Breakdown
Year 1 Total Marketing Spend: $60,000 Year 1 Total Clients: 30 Blended CAC: $2,000/client
CAC by Channel (from earlier table):
| Channel | CAC | % of Clients |
|---|---|---|
| Partnerships | $1,000 | 27% (8 clients) |
| Content Marketing | $1,500 | 33% (10 clients) |
| LinkedIn Ads | $2,000 | 20% (6 clients) |
| Events | $2,500 | 13% (4 clients) |
| $2,500 | 7% (2 clients) | |
| Referrals | $0 | 0% (Year 1) |
Payback Period:
- TRANSFORM Growth ($8,997 ACV, $1,500 CAC): 2 months
- TRANSFORM Scale ($23,997 ACV, $2,000 CAC): 1 month
- ADVISORY ($120,000 ACV, $5,000 CAC): <1 month
LTV:CAC Ratio: 6:1 to 67:1 (see Section 5 for details)
Key Performance Indicators (KPIs)
Awareness Metrics:
- Website traffic: 500 → 1,000/month (Q1 → Q4)
- LinkedIn followers: 1,000 → 10,000
- Email subscribers: 0 → 2,000
- Podcast downloads: 0 → 13,000 (Q3-Q4)
Engagement Metrics:
- Webinar registrations: 100/month
- Webinar attendance rate: 40%
- Email open rate: 30%
- Content consumption: 50 modules completed/month
Conversion Metrics:
- MQLs (Marketing Qualified Leads): 150/year
- Discovery calls booked: 90/year
- Strategy sessions: 54/year
- Clients closed: 30/year
- Overall conversion rate: 0.3% (Awareness → Customer)
Customer Success Metrics:
- NPS (Net Promoter Score): 70+ (Year 1 target)
- Renewal rate: 80%+ (after initial 12-month term)
- Upsell rate: 20% (clients upgrading to higher tier)
- Referral rate: 15% (clients who refer, Year 2+)
Year 2-3 Growth Projections
Year 2 (2027):
- Marketing budget: $100,000 (+67%)
- Channels: Add Google Ads, podcast sponsorships, PR firm
- Clients: +33 (63 total)
- CAC target: $3,000 (higher investment, but higher LTV from ADVISORY)
Year 3 (2028):
- Marketing budget: $150,000 (+50%)
- Channels: Add influencer partnerships, affiliate program, events
- Clients: +37 (100 total)
- CAC target: $4,000 (scale premium offerings)
🎯 SUCCESS FACTORS & RISKS
Critical Success Factors
✅ Founder-Led Sales (Year 1-2): Personal touch, high close rate ✅ Content Consistency: 2 blog posts/week, 5 LinkedIn posts/week (NO GAPS) ✅ Partnership Execution: Activate 3+ platinum partners by Q3 ✅ Client Success: First 15 clients = case studies, testimonials, referrals ✅ Data Discipline: Track every metric, optimize weekly
Go-to-Market Risks
⚠️ Risk 1: Slow Pipeline Build
- Mitigation: Front-load personal network outreach (warm leads close faster)
- Contingency: Increase ad spend +50% if Q1 < 10 clients
⚠️ Risk 2: Content Fatigue (Founder Burnout)
- Mitigation: Batch content creation (dedicate 1 day/week), leverage AI tools
- Contingency: Hire content VA by Q3 ($1,500/month)
⚠️ Risk 3: Low Conversion Rates
- Mitigation: A/B test every element (landing pages, email subject lines, ad creative)
- Contingency: Hire conversion optimization consultant ($5K audit)
⚠️ Risk 4: Partnership Underperformance
- Mitigation: Weekly check-ins with top partners, quarterly business reviews
- Contingency: Replace non-performing partners (churn bottom 20% annually)
📌 CONCLUSION
La stratégie Go-to-Market de GBCM LLC repose sur 3 piliers:
- 🎓 Thought Leadership - Content educates, builds trust, drives inbound
- 🤝 Strategic Partnerships - Leverage existing relationships, warm introductions
- 📊 Data-Driven Optimization - Test, measure, refine every channel
Year 1 Goal: 30 clients, $180K revenue, $2K blended CAC ✅ ACHIEVABLE
Competitive Advantage:
- Digital-first approach (vs traditional networking-only)
- Content moat (100+ blog posts, 12 webinars, 26 podcast episodes)
- Tech-enabled sales (AI Coach assists with nurture, reduces manual work)
Next: Section 08 - Operations Plan
© 2025 GBCM LLC - Business Plan v2.0 | Go-to-Market Strategy