ba779a7a40
Pattern AppColors pair (isDark ternaries) appliqué sur : - login_page : SnackBar error color Color(0xFFDC2626) → AppColors.error (gradient brand intentionnel non modifié) - help_support : barre de recherche + ExpansionTile + chevrons → scheme adaptatif - system_settings : état 'Accès réservé' + unselectedLabelColor TabBar - epargne : date/description/boutons OutlinedButton foregroundColor adaptatifs - conversation_tile, connected_recent_activities, connected_upcoming_events - dashboard_notifications_widget - budgets_list_page, pending_approvals_page, approve/reject_dialog - create_organization_page, edit_organization_page, about_page Les couleurs sémantiques (error, success, warning, primary) restent inchangées. Les blancs/gradients intentionnels (AppBars brand, logos payment) préservés.
712 lines
22 KiB
Dart
712 lines
22 KiB
Dart
import 'package:flutter/material.dart';
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import 'package:url_launcher/url_launcher.dart';
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import '../../../../shared/design_system/tokens/app_colors.dart';
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import '../../../../shared/design_system/unionflow_design_system.dart';
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import '../../../../shared/widgets/core_card.dart';
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/// Page Aide & Support - UnionFlow Mobile
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///
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/// Page complète d'aide avec FAQ, guides, support technique,
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/// et ressources pour les utilisateurs.
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class HelpSupportPage extends StatefulWidget {
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const HelpSupportPage({super.key});
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@override
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State<HelpSupportPage> createState() => _HelpSupportPageState();
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}
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class _HelpSupportPageState extends State<HelpSupportPage> {
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final TextEditingController _searchController = TextEditingController();
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String _searchQuery = '';
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int _selectedCategoryIndex = 0;
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final List<String> _categories = [
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'Tout',
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'Connexion',
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'Membres',
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'Organisations',
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'Événements',
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'Technique',
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];
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@override
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void dispose() {
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_searchController.dispose();
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super.dispose();
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}
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@override
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Widget build(BuildContext context) {
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return Scaffold(
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backgroundColor: Theme.of(context).scaffoldBackgroundColor,
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appBar: UFAppBar(
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title: 'Aide & Support',
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moduleGradient: ModuleColors.supportGradient,
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),
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body: SafeArea(
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top: false,
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child: SingleChildScrollView(
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padding: const EdgeInsets.all(12),
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child: Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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// Header harmonisé
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_buildHeader(),
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const SizedBox(height: 8),
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// Barre de recherche
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_buildSearchSection(),
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const SizedBox(height: 8),
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// Actions rapides
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_buildQuickActionsSection(),
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const SizedBox(height: 8),
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// Catégories FAQ
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_buildCategoriesSection(),
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const SizedBox(height: 8),
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// FAQ
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_buildFAQSection(),
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const SizedBox(height: 8),
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// Guides et tutoriels
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_buildGuidesSection(),
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const SizedBox(height: 8),
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// Contact support
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_buildContactSection(),
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const SizedBox(height: 80),
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],
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),
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),
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),
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);
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}
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/// Header épuré
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Widget _buildHeader() {
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return Center(
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child: Column(
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children: [
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Container(
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padding: const EdgeInsets.all(10),
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decoration: BoxDecoration(
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color: AppColors.primary.withOpacity(0.1),
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borderRadius: BorderRadius.circular(12),
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),
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child: const Icon(
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Icons.help_outline,
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color: AppColors.primary,
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size: 32,
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),
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),
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const SizedBox(height: 8),
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Text(
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'COMMENT POUVONS-NOUS VOUS AIDER ?',
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style: AppTypography.headerSmall.copyWith(fontWeight: FontWeight.bold),
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textAlign: TextAlign.center,
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),
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const SizedBox(height: 4),
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Text(
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'Documentation, FAQ et support technique',
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style: AppTypography.subtitleSmall,
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),
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],
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),
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);
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}
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/// Section de recherche
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Widget _buildSearchSection() {
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final isDark = Theme.of(context).brightness == Brightness.dark;
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final bgSearch = isDark ? AppColors.surfaceVariantDark : AppColors.surface;
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final borderSearch = isDark ? AppColors.borderDark : AppColors.border;
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final iconColor = isDark ? AppColors.textSecondaryDark : AppColors.textSecondary;
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return CoreCard(
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child: Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Row(
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children: [
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const Icon(Icons.search, color: AppColors.primary, size: 18),
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const SizedBox(width: 8),
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Text(
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'RECHERCHER DANS L\'AIDE',
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style: AppTypography.subtitleSmall.copyWith(fontWeight: FontWeight.bold, letterSpacing: 1.1),
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),
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],
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),
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const SizedBox(height: 12),
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Container(
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decoration: BoxDecoration(
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color: bgSearch,
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borderRadius: BorderRadius.circular(8),
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border: Border.all(color: borderSearch),
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),
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child: TextField(
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controller: _searchController,
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onChanged: (value) => setState(() => _searchQuery = value),
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style: AppTypography.bodyTextSmall,
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decoration: InputDecoration(
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hintText: 'Une question, un mot-clé...',
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hintStyle: AppTypography.subtitleSmall,
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prefixIcon: Icon(Icons.search, color: iconColor, size: 18),
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suffixIcon: _searchQuery.isNotEmpty
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? IconButton(
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onPressed: () {
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_searchController.clear();
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setState(() => _searchQuery = '');
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},
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icon: Icon(Icons.clear, color: iconColor, size: 18),
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)
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: null,
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border: InputBorder.none,
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contentPadding: const EdgeInsets.symmetric(horizontal: 16, vertical: 12),
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),
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),
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),
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],
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),
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);
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}
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/// Section actions rapides
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Widget _buildQuickActionsSection() {
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return Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Padding(
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padding: const EdgeInsets.only(left: 4, bottom: 12),
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child: Text(
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'ACTIONS RAPIDES',
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style: AppTypography.subtitleSmall.copyWith(fontWeight: FontWeight.bold, letterSpacing: 1.1),
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),
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),
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Row(
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children: [
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Expanded(
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child: _buildQuickActionCard(
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'CHAT',
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'Support Direct',
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Icons.chat_bubble_outline,
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AppColors.primary,
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() => _startLiveChat(),
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),
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),
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const SizedBox(width: 12),
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Expanded(
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child: _buildQuickActionCard(
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'BUG',
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'Signaler',
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Icons.bug_report_outlined,
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AppColors.error,
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() => _reportBug(),
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),
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),
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],
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),
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const SizedBox(height: 12),
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Row(
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children: [
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Expanded(
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child: _buildQuickActionCard(
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'IDÉE',
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'Suggérer',
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Icons.lightbulb_outline,
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AppColors.warning,
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() => _requestFeature(),
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),
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),
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const SizedBox(width: 12),
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Expanded(
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child: _buildQuickActionCard(
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'EMAIL',
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'Support Tech',
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Icons.mark_email_read_outlined,
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AppColors.info,
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() => _contactByEmail(),
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),
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),
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],
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),
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],
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);
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}
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/// Carte d'action rapide
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Widget _buildQuickActionCard(String title, String subtitle, IconData icon, Color color, VoidCallback onTap) {
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return CoreCard(
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padding: const EdgeInsets.all(12),
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onTap: onTap,
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child: Column(
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children: [
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Icon(icon, color: color, size: 24),
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const SizedBox(height: 8),
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Text(
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title,
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style: AppTypography.actionText.copyWith(fontSize: 11),
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textAlign: TextAlign.center,
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),
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Text(
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subtitle,
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style: AppTypography.subtitleSmall.copyWith(fontSize: 9),
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textAlign: TextAlign.center,
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),
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],
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),
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);
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}
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/// Section catégories
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Widget _buildCategoriesSection() {
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return Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Padding(
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padding: const EdgeInsets.only(left: 4, bottom: 8),
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child: Text(
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'PAR CATÉGORIE',
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style: AppTypography.subtitleSmall.copyWith(fontWeight: FontWeight.bold, letterSpacing: 1.1),
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),
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),
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SingleChildScrollView(
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scrollDirection: Axis.horizontal,
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child: Row(
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children: _categories.asMap().entries.map((entry) {
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final isSelected = _selectedCategoryIndex == entry.key;
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return Padding(
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padding: const EdgeInsets.only(right: 8),
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child: _buildCategoryChip(entry.value, isSelected, () {
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setState(() => _selectedCategoryIndex = entry.key);
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}),
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);
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}).toList(),
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),
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),
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],
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);
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}
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/// Chip de catégorie
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Widget _buildCategoryChip(String label, bool isSelected, VoidCallback onTap) {
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return InkWell(
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onTap: onTap,
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borderRadius: BorderRadius.circular(4),
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child: Container(
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padding: const EdgeInsets.symmetric(horizontal: 10, vertical: 4),
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decoration: BoxDecoration(
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color: isSelected ? AppColors.primary.withOpacity(0.1) : Colors.transparent,
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borderRadius: BorderRadius.circular(4),
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border: Border.all(
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color: isSelected ? AppColors.primary : AppColors.border,
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),
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),
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child: Text(
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label.toUpperCase(),
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style: AppTypography.badgeText.copyWith(
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color: isSelected ? AppColors.primary : AppColors.textSecondary,
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fontSize: 9,
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fontWeight: isSelected ? FontWeight.bold : FontWeight.normal,
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),
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),
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),
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);
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}
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/// Section FAQ
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Widget _buildFAQSection() {
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final faqs = _getFilteredFAQs();
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if (faqs.isEmpty) return const SizedBox.shrink();
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return Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Padding(
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padding: const EdgeInsets.only(left: 4, bottom: 12),
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child: Text(
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'QUESTIONS FRÉQUENTES',
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style: AppTypography.subtitleSmall.copyWith(fontWeight: FontWeight.bold, letterSpacing: 1.1),
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),
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),
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...faqs.map((faq) => Padding(
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padding: const EdgeInsets.only(bottom: 8),
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child: _buildFAQItem(faq),
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)),
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],
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);
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}
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/// Élément FAQ
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Widget _buildFAQItem(Map<String, dynamic> faq) {
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return CoreCard(
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padding: EdgeInsets.zero,
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child: ExpansionTile(
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title: Text(
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faq['question'],
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style: AppTypography.actionText.copyWith(fontSize: 12),
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),
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leading: Icon(
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faq['icon'] as IconData,
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color: AppColors.primary,
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size: 18,
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),
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iconColor: AppColors.primary,
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collapsedIconColor: Theme.of(context).brightness == Brightness.dark
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? AppColors.textSecondaryDark
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: AppColors.textSecondary,
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shape: const RoundedRectangleBorder(side: BorderSide.none),
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children: [
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Padding(
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padding: const EdgeInsets.fromLTRB(16, 0, 16, 16),
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child: Text(
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faq['answer'],
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style: AppTypography.subtitleSmall.copyWith(fontSize: 11, height: 1.4),
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),
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),
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],
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),
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);
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}
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/// Section guides
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Widget _buildGuidesSection() {
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return Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Padding(
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padding: const EdgeInsets.only(left: 4, bottom: 12),
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child: Text(
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'GUIDES & TUTORIELS',
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style: AppTypography.subtitleSmall.copyWith(fontWeight: FontWeight.bold, letterSpacing: 1.1),
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),
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),
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_buildGuideItem('Introduction', 'Démarrer avec UnionFlow', Icons.play_circle_outline, AppColors.success, () => _openGuide('getting-started')),
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_buildGuideItem('Membres', 'Gérer vos adhérents', Icons.people_outline, AppColors.primary, () => _openGuide('members')),
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_buildGuideItem('Organisations', 'Structures & Syndicats', Icons.business_outlined, AppColors.info, () => _openGuide('organizations')),
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],
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);
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}
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/// Élément de guide
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Widget _buildGuideItem(String title, String description, IconData icon, Color color, VoidCallback onTap) {
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return CoreCard(
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margin: const EdgeInsets.only(bottom: 8),
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onTap: onTap,
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child: Row(
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children: [
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Icon(icon, color: color, size: 20),
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const SizedBox(width: 12),
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Expanded(
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child: Column(
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crossAxisAlignment: CrossAxisAlignment.start,
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children: [
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Text(title, style: AppTypography.actionText.copyWith(fontSize: 12)),
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Text(description, style: AppTypography.subtitleSmall.copyWith(fontSize: 10)),
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],
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),
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),
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Icon(
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Icons.chevron_right,
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color: Theme.of(context).brightness == Brightness.dark
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? AppColors.textSecondaryDark
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: AppColors.textSecondary,
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size: 16,
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),
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],
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),
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);
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}
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/// Section contact
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Widget _buildContactSection() {
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final isDark = Theme.of(context).brightness == Brightness.dark;
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return CoreCard(
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backgroundColor: AppColors.primary, // Correction: color -> backgroundColor
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child: Column(
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children: [
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const Icon(Icons.headset_mic_outlined, color: Colors.white, size: 32),
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const SizedBox(height: 12),
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Text(
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'BESOIN D\'AIDE SUPPLÉMENTAIRE ?',
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style: AppTypography.headerSmall.copyWith(color: Colors.white, fontSize: 14),
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textAlign: TextAlign.center,
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),
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const SizedBox(height: 4),
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Text(
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'Disponible lun-ven, 9h-18h',
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style: AppTypography.subtitleSmall.copyWith(color: Colors.white.withOpacity(0.8)),
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textAlign: TextAlign.center,
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),
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const SizedBox(height: 20),
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Row(
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children: [
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Expanded(
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child: UFPrimaryButton(
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label: 'EMAIL', // Correction: text -> label
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onPressed: () => _contactByEmail(),
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backgroundColor: isDark ? AppColors.surfaceDark : AppColors.surface,
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textColor: AppColors.primary,
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),
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),
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const SizedBox(width: 12),
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Expanded(
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child: UFPrimaryButton(
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label: 'CHAT', // Correction: text -> label
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onPressed: () => _startLiveChat(),
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backgroundColor: Colors.white.withOpacity(0.2),
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textColor: AppColors.onPrimary,
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),
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),
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],
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),
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],
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),
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);
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}
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/// Obtenir les FAQs filtrées
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List<Map<String, dynamic>> _getFilteredFAQs() {
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final allFAQs = [
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{
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'question': 'Comment me connecter à UnionFlow ?',
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'answer': 'Utilisez vos identifiants fournis par votre organisation. La connexion se fait via Keycloak pour une sécurité optimale.',
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'category': 'Connexion',
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'icon': Icons.login,
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},
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{
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'question': 'Comment ajouter un nouveau membre ?',
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'answer': 'Allez dans la section Membres, cliquez sur le bouton + et remplissez les informations requises. Vous devez avoir les permissions appropriées.',
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'category': 'Membres',
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'icon': Icons.person_add,
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},
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{
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'question': 'Comment créer une nouvelle organisation ?',
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'answer': 'Dans la section Organisations, utilisez le bouton "Nouvelle organisation" et suivez les étapes du formulaire.',
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'category': 'Organisations',
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'icon': Icons.business,
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},
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{
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'question': 'Comment planifier un événement ?',
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'answer': 'Accédez à la section Événements, cliquez sur "Nouvel événement" et configurez les détails, date, lieu et participants.',
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'category': 'Événements',
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'icon': Icons.event,
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},
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{
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'question': 'L\'application ne se synchronise pas',
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'answer': 'Vérifiez votre connexion internet. Si le problème persiste, déconnectez-vous et reconnectez-vous.',
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'category': 'Technique',
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'icon': Icons.sync_problem,
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},
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{
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'question': 'Comment modifier mes informations personnelles ?',
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'answer': 'Allez dans Plus > Profil pour modifier vos informations personnelles et préférences.',
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'category': 'Tout',
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'icon': Icons.edit,
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},
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];
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if (_selectedCategoryIndex == 0) return allFAQs; // Tout
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final selectedCategory = _categories[_selectedCategoryIndex];
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return allFAQs.where((faq) => faq['category'] == selectedCategory).toList();
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}
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// ==================== MÉTHODES D'ACTION ====================
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/// Démarrer un chat en direct
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void _startLiveChat() {
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showDialog(
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context: context,
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builder: (context) => AlertDialog(
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title: const Text('Chat en direct'),
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content: const Text(
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'Contacter le support par email pour toute question. '
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'Notre équipe vous répondra dans les meilleurs délais.',
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),
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actions: [
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TextButton(
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onPressed: () => Navigator.of(context).pop(),
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child: const Text('Fermer'),
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),
|
|
ElevatedButton(
|
|
onPressed: () {
|
|
Navigator.of(context).pop();
|
|
_contactByEmail();
|
|
},
|
|
style: ElevatedButton.styleFrom(
|
|
backgroundColor: AppColors.primary,
|
|
foregroundColor: AppColors.onPrimary,
|
|
),
|
|
child: const Text('Envoyer un email'),
|
|
),
|
|
],
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Signaler un bug
|
|
void _reportBug() {
|
|
showDialog(
|
|
context: context,
|
|
builder: (context) => AlertDialog(
|
|
title: const Text('Signaler un bug'),
|
|
content: const Text(
|
|
'Décrivez le problème rencontré et les étapes pour le reproduire. '
|
|
'Notre équipe technique vous répondra rapidement.',
|
|
),
|
|
actions: [
|
|
TextButton(
|
|
onPressed: () => Navigator.of(context).pop(),
|
|
child: const Text('Annuler'),
|
|
),
|
|
ElevatedButton(
|
|
onPressed: () {
|
|
Navigator.of(context).pop();
|
|
_launchUrl('mailto:support@unionflow.com?subject=Rapport de bug - UnionFlow Mobile');
|
|
},
|
|
style: ElevatedButton.styleFrom(
|
|
backgroundColor: AppColors.error,
|
|
foregroundColor: AppColors.onError,
|
|
),
|
|
child: const Text('Signaler'),
|
|
),
|
|
],
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Demander une fonctionnalité
|
|
void _requestFeature() {
|
|
showDialog(
|
|
context: context,
|
|
builder: (context) => AlertDialog(
|
|
title: const Text('Demander une fonctionnalité'),
|
|
content: const Text(
|
|
'Partagez vos idées d\'amélioration ! '
|
|
'Nous étudions toutes les suggestions pour améliorer UnionFlow.',
|
|
),
|
|
actions: [
|
|
TextButton(
|
|
onPressed: () => Navigator.of(context).pop(),
|
|
child: const Text('Annuler'),
|
|
),
|
|
ElevatedButton(
|
|
onPressed: () {
|
|
Navigator.of(context).pop();
|
|
_launchUrl('mailto:support@unionflow.com?subject=Demande de fonctionnalité - UnionFlow Mobile');
|
|
},
|
|
style: ElevatedButton.styleFrom(
|
|
backgroundColor: AppColors.primary,
|
|
foregroundColor: AppColors.onPrimary,
|
|
),
|
|
child: const Text('Envoyer'),
|
|
),
|
|
],
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Contacter par email
|
|
void _contactByEmail() {
|
|
_launchUrl('mailto:support@unionflow.com?subject=Support UnionFlow Mobile');
|
|
}
|
|
|
|
/// Ouvrir un guide
|
|
void _openGuide(String guideId) {
|
|
showDialog(
|
|
context: context,
|
|
builder: (context) => AlertDialog(
|
|
title: const Text('Guide'),
|
|
content: Text(
|
|
'Consultez notre documentation en ligne pour le guide "$guideId".',
|
|
),
|
|
actions: [
|
|
TextButton(
|
|
onPressed: () => Navigator.of(context).pop(),
|
|
child: const Text('Fermer'),
|
|
),
|
|
ElevatedButton(
|
|
onPressed: () {
|
|
Navigator.of(context).pop();
|
|
_launchUrl('https://docs.unionflow.com/$guideId');
|
|
},
|
|
style: ElevatedButton.styleFrom(
|
|
backgroundColor: AppColors.primary,
|
|
foregroundColor: AppColors.onPrimary,
|
|
),
|
|
child: const Text('Voir en ligne'),
|
|
),
|
|
],
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Afficher la visite guidée
|
|
void _showHelpTour() {
|
|
showDialog(
|
|
context: context,
|
|
builder: (context) => AlertDialog(
|
|
title: const Text('Visite guidée'),
|
|
content: const Text(
|
|
'Parcourez les onglets de l\'application pour découvrir les fonctionnalités. '
|
|
'En cas de question, contactez le support par email.',
|
|
),
|
|
actions: [
|
|
TextButton(
|
|
onPressed: () => Navigator.of(context).pop(),
|
|
child: const Text('Fermer'),
|
|
),
|
|
ElevatedButton(
|
|
onPressed: () {
|
|
Navigator.of(context).pop();
|
|
_contactByEmail();
|
|
},
|
|
style: ElevatedButton.styleFrom(
|
|
backgroundColor: AppColors.primary,
|
|
foregroundColor: AppColors.onPrimary,
|
|
),
|
|
child: const Text('Contacter le support'),
|
|
),
|
|
],
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Lancer une URL
|
|
Future<void> _launchUrl(String url) async {
|
|
try {
|
|
final uri = Uri.parse(url);
|
|
if (await canLaunchUrl(uri)) {
|
|
await launchUrl(uri, mode: LaunchMode.externalApplication);
|
|
} else {
|
|
_showErrorSnackBar('Impossible d\'ouvrir le lien');
|
|
}
|
|
} catch (e) {
|
|
_showErrorSnackBar('Erreur lors de l\'ouverture du lien');
|
|
}
|
|
}
|
|
|
|
/// Afficher un message d'erreur
|
|
void _showErrorSnackBar(String message) {
|
|
ScaffoldMessenger.of(context).showSnackBar(
|
|
SnackBar(
|
|
content: Text(message),
|
|
backgroundColor: AppColors.error,
|
|
behavior: SnackBarBehavior.floating,
|
|
),
|
|
);
|
|
}
|
|
|
|
/// Afficher un message de succès
|
|
void _showSuccessSnackBar(String message) {
|
|
ScaffoldMessenger.of(context).showSnackBar(
|
|
SnackBar(
|
|
content: Text(message),
|
|
backgroundColor: AppColors.success,
|
|
behavior: SnackBarBehavior.floating,
|
|
),
|
|
);
|
|
}
|
|
}
|